Shipping Policy

At Eurycomanone.com we offer both domestic UK and International delivery. Our delivery options are listed below; prices can be found by adding the desired items to cart and visiting the checkout shipping stage.

United Kingdom

DHL Express - All UK orders, unless otherwise stated, are dispatched by DHL via Express next day delivery. This doesn't mean that you will receive your order 24 hours after placing it, although we do our very best to ensure that all orders placed before 12 pm are dispatched the same day.

International

DHL Express - For Europe, United States, Australia and Canada delivery time should be 1-2 working days. For the rest of the world, it may be 2-5 working days depending how fast your package clears customs.

Import Tax And Customs Fees

For UK, EU, US and Australia no import tax or customs fees will apply. For the rest of the world please click here to view a list of import value limits for your location.

Dispatch Times

Orders placed before 12 pm will be despatched the same working day.

Additional Information

Please supply up to date contact details when placing your order as you will receive an email or text message from DHL confirming your delivery and giving you options to suggest a safe place to leave the package.

The shipping charge is valid for one delivery. If the item could not be delivered through no fault of ours, you will have to pay an additional charge for redelivery. This condition applies if you provide an incomplete or wrong address if the delivery can not be made due to lack of access to the property, or for any other reason over which we have no control.

Also, we will not knowingly send prohibited items to other countries but rules and regulations change, and we are unable to keep track of all such changes. It is your responsibility to ensure that the item you are ordering is allowed by your local customs import control. If an order is returned to us, we will happily refund your payment minus delivery charges.